The problem, what we built, and what changed — no vague "improved efficiency" claims.
Production, inventory and finance were tracked in three disconnected spreadsheets, and monthly reporting took two full days to compile manually.
A unified ERP with real-time production tracking, inventory sync across three plants, and automated financial reporting.
Reporting time dropped from two days to two hours, and stock discrepancies fell by 80% within the first quarter.
Overseas buyers had no way to check order or shipment status themselves, generating a constant stream of status-check emails to the operations team.
A role-based trade portal giving 40+ buyers self-service access to RFQs, order status and shipping documents.
Inbound status-check emails dropped by 70%, freeing the operations team to focus on active negotiations.
Client onboarding involved manual document collection and KYC verification across email threads, taking up to 12 days per client.
A CRM with automated document workflows, KYC status tracking and stage-based follow-up triggers.
Onboarding time dropped from 12 days to under 48 hours, with full audit trail for compliance review.
Book a free process review and we'll tell you honestly what's achievable.
Book a 30-minute demo on ERPNode, TradeNode, HiveFyi or FirstFly — or talk through an enterprise build.